eFit Support · Knowledge Base

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Search 55 guides written for eFit participants, covering trackers, syncing, activity scores, and your account.

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Fitbit Activity Is Showing but Not Reaching eFit

Use these steps when your Fitbit is recording activity but it does not appear in eFit. The Fitbit app became the Google...

How eFit Points Work

eFit awards points based on your physical activity intensity. Points can be calculated using heart rate data...

Updating Your Health Metrics

Your health metrics (weight, height, age) are used throughout eFit for personalized calculations. Keep them current for...

How Collective Step Tracking Works

Accountability Pods feature a powerful commitment system that tracks your weekly goals and combines them with your...

Your Walking Journey: Turn Your Steps Into a Route

A walking journey turns the steps you are already taking into distance along a real route. Everyone in your challenge...

Connecting Your Fitbit to eFit

eFit no longer connects to a Fitbit account. The Fitbit app became the Google Health app in May 2026, and standalone...

Disconnect or Change Your Tracker

You can disconnect Google Health from eFit or switch to a different Google account at any time. When to disconnect or...

How to Switch from One Challenge to Another

Overview If you need to switch to a different eFit challenge (for example, your organizer moved you to a different...

Understanding Your Nutrition Data

eFit provides visual representations of your nutrition data to help you understand your eating habits and make informed...

I Recorded a Workout but Got No eFit Minutes

You did the workout, your watch or app recorded it, and the day on your Activity Data page shows steps but few or no...