eFit Support · Knowledge Base

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Search 54 guides written for eFit participants, covering trackers, syncing, activity scores, and your account.

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Refresh My Activity: Sync Your Steps on Demand

eFit reads your steps, workouts, and heart rate from Google Health (your workouts and heart rate become eFit Minutes)...

Moving From Google Fit or the Fitbit App to Google Health

eFit has moved to Google Health for activity syncing. The direct Google Fit app and Fitbit app connections have been...

Your Activity Shows on Your Phone but Not in eFit

Use these steps when your steps or activity show on your phone but do not appear in eFit, even after you sync. The most...

Your Fitness Check, Start to Finish

The Fitness Check is a scored part of your challenge. You take it twice, a Baseline Fitness Check near the start of...

Paying for eFit

eFit charges a one-off fee of $25 for the challenge, taken during registration. How the fee is handled depends on your...

Your Activity Tracking Window: Why Your Dashboard Can Show Zero

Your organizer sets a start date and an end date for activity tracking in your challenge. That stretch of days is your...

Join, Switch, or Leave a Challenge

Your eFit account is tied to a challenge. If you signed up for the wrong group, moved to a different organizer, or need...

Open the Google Health App Regularly to Keep Your Data Flowing

Wearing your tracker is only half of the job. Your activity has to travel from the watch to your phone and into Google...

Your Workouts in eFit: Plan, Log and Track Your Training

eFit builds you a personal training plan, walks you through each session, and keeps a record of what you lifted so you...

You Cannot Log In: Reset Your Password

Being locked out of eFit is the second most common reason participants contact us. Almost all of it is one of three...