Getting Help and Opening a Ticket That Gets Answered
Most eFit questions already have a written answer, and the ones that do not are usually settled on the first reply when...
eFit Support · Knowledge Base
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Search 55 guides written for eFit participants, covering trackers, syncing, activity scores, and your account.
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Join, Switch, or Leave a Challenge
Your eFit account is tied to a challenge. If you signed up for the wrong group, moved to a different organizer, or need...
Changing Your Password
Keep your eFit account secure by updating your password regularly. Here's how to change it. How to Change Your Password...
Your Fitness Check, Start to Finish
The Fitness Check is a scored part of your challenge. You take it twice, a Baseline Fitness Check near the start of...
Troubleshooting Fitness Tracker Sync Issues
Fixing sync problems If your activity is not appearing correctly in eFit, work through these steps. eFit reads your...
Synced to Google Health but No New Activity in eFit
Use these steps when your activity is in the Google Health app and eFit is already connected to Google Health, but no...
What Is Google Health and How eFit Uses It
Google Health is Google's central place for your health and fitness data. Steps, active minutes, heart rate, and...
Your First Login: The Four-Step Setup
Short version: the first time you sign in, eFit walks you through four short steps: confirm your challenge, connect...
Connect on Android With Health Connect
Android Health Connect is the hub on your Android phone that collects health and fitness data from your apps and...
Open the Google Health App Regularly to Keep Your Data Flowing
Wearing your tracker is only half of the job. Your activity has to travel from the watch to your phone and into Google...