eFit Support · Knowledge Base

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Search 54 guides written for eFit participants, covering trackers, syncing, activity scores, and your account.

Getting Started

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Paying for eFit

eFit charges a one-off fee of $25 for the challenge, taken during registration. How the fee is handled depends on your...

You Cannot Log In: Reset Your Password

Being locked out of eFit is the second most common reason participants contact us. Almost all of it is one of three...

Getting Help and Opening a Ticket That Gets Answered

Most eFit questions already have a written answer, and the ones that do not are usually settled on the first reply when...

How to Switch from One Challenge to Another

Overview If you need to switch to a different eFit challenge (for example, your organizer moved you to a different...

Your First Login: The Four-Step Setup

Short version: the first time you sign in, eFit walks you through four short steps: confirm your challenge, connect...

Your First Week Checklist

Getting Started: Your First Week Welcome to eFit! Complete these tasks in your first week to set yourself up for...

How to Create Your eFit Account

Getting Started with eFit Creating your eFit account is a simple process that takes just a few minutes. Follow these...