Your eFit account is tied to a challenge. If you signed up for the wrong group, moved to a different organizer, or need to join a second challenge, you can fix it yourself from the Your Challenges page.
Log in, open your Dashboard, and choose Join a Challenge in the avatar menu at the top right of any page. Direct link: /dashboard/add-course.php. Your Dashboard also shows a Wrong challenge? Switch it here link in the Challenge Info card.
What is on the page
| Part of the page | What it does |
|---|---|
| Your Registration Link | The link you used to sign up, with a copy button. The number after "c=" is your challenge ID. |
| Choose Your Challenge | A dropdown of every challenge at your organization that has not ended yet, listed by challenge, organizer and group. |
| Challenges You've Joined | Every challenge currently on your account, with the challenge name, organizer, group, and dates. |
Switch to a different challenge
Most people are in one eFit challenge, and switching takes a single step.
- Open Your Challenges at /dashboard/add-course.php.
- Under Choose Your Challenge, open the dropdown and find your challenge, your organizer's name and your group.
- Select Confirm Challenge.
If that was your only challenge, eFit moves your account across in the same step and removes the old one for you. You will see the message "You're all set. Your account has been moved to the challenge you selected."
If you already had two or more challenges, confirming adds the new one and leaves the others in place.
Check the group. An organizer often runs the same challenge for several groups, and each group is a separate challenge in eFit. Match the organizer name and group your organizer gave you, so your activity reaches the right Score Book.
If your challenge is not in the dropdown
The list only holds challenges at the organization on your account, and only while the challenge is still running. When your challenge belongs to another organization, or your group is missing, join with the challenge ID.
- Find the registration link your organizer sent for the new challenge. It looks like
https://challenge.efit.health/register/register.php?c=1234. - Copy the number after c=. That number is your challenge ID.
- On Your Challenges, open Don't see your challenge? Enter its challenge ID.
- Type the number in Challenge ID Number and select Join Challenge.
A challenge ID from another organization also moves your account to that organization, so a move needs no separate request.
Leave a challenge
Each row of Challenges You've Joined ends with an action button.
- Leave appears once you have two or more challenges. Select it, then confirm in the dialog.
- Protected appears when a single challenge is left, and it cannot be selected. Every account keeps at least one challenge, since an account with none would lock you out of your activity and scores.
To leave one challenge for another, use the switch steps above. The swap happens in one step, so there is nothing to leave by hand.
Messages you may see
| Message | What it means |
|---|---|
| You have joined the challenge | The challenge was added and your other challenges were kept. |
| You're all set. Your account has been moved to the challenge you selected | You had one challenge, so eFit switched you across and removed the old one. |
| You're already in this challenge. No change needed | The challenge you picked is already on your account. |
| We could not find a challenge with that ID | No challenge matches the number you typed. Recheck every digit after "c=" in the registration link. |
Still stuck?
Open the page and check Challenges You've Joined first, since the challenge you need may already be there. If the right challenge still will not appear, submit a support ticket and include your organizer's name, your group, and the challenge ID from your registration link.