Overview
If you need to switch to a different eFit challenge (for example, your organizer moved you to a different group or you registered for the wrong challenge), follow these steps. You must join your new challenge before leaving the old one.
Step-by-Step Instructions
Step 1: Find Your New Challenge ID
Look in the message from your organizer for the new eFit registration link. It will look something like:
https://challenge.efit.health/register/register.php?c=12345
The number after c= is your Challenge ID. Write this down.
Step 2: Go to the Your Challenges Page
- Log in to your eFit dashboard
- Click Join a Challenge in the top bar menu to open the Your Challenges page
Step 3: Join Your New Challenge
- Open "Don't see your challenge? Enter its challenge ID" and enter your new Challenge ID number
- Click the "Join Challenge" button
- You should see a success message: "You have joined the challenge."
Step 4: Leave Your Old Challenge
- Scroll down to the "Challenges You've Joined" table
- Find the old challenge you want to leave
- Click the "Leave" button next to it
- Confirm when prompted
Troubleshooting
"You're already in this challenge. No change needed."
This means you have already joined that challenge. Check the Challenge ID and make sure you entered the correct one.
"We could not find a challenge with that ID."
The Challenge ID you entered doesn't exist or has expired. Double-check the registration link from your organizer.
Leave button shows "Protected"
You have only joined one challenge. Join your new challenge first, then the Leave button will become active for your old challenge.
Need More Help?
If you're still having trouble switching challenges, submit a support ticket and include:
- Your current challenge name
- The new challenge you're trying to join
- The Challenge ID from your new registration link